Blog by Flexzo

How to Get Paid Quickly for Locum and Bank Shifts

Published On: May 5, 2025

When you work flexible shifts through the NHS, whether as a locum or through a staff bank, getting paid on time is crucial.

You work hard, sometimes outside normal hours and in challenging environments, and you deserve to receive your earnings promptly without delays or confusion.

Luckily, there are simple steps you can take to make sure you get paid quickly and reliably for your locum and bank shifts.

Why Payment Delays Happen

First, it is helpful to understand the common reasons why locum and bank staff sometimes experience payment delays.

Paper-Based Timesheets

If timesheets need to be printed, signed and manually processed, there are more chances for errors or delays.

Late Shift Authorisation

Your shift often needs to be signed off by a manager before payment is released. If they are unavailable or if systems are slow, it can hold everything up.

Agency Intermediaries

When you work through a traditional agency, your pay might depend on the agency being paid first. This adds extra steps and can slow things down significantly.

Missed Payroll Deadlines

NHS Trusts usually have fixed payroll dates each month. If your paperwork is late or incomplete, you could miss the cut-off and end up waiting until the next payroll cycle.

Umbrella Companies

Some agencies require you to be paid through umbrella companies, adding another administrative layer. These companies often take additional fees and can sometimes introduce their own delays.

How to Get Paid Faster: Step-by-Step

1. Choose the Right Booking Method

The first step to faster payment is choosing a booking system that removes unnecessary delays.

Booking shifts directly through NHS Trust staff banks or collaborative platforms like Flexzo Ai avoids the agency and umbrella company delays that slow everything down.

2. Submit Timesheets or Shift Confirmations Promptly

After you finish a shift, do not wait days to submit your timesheet. The faster you submit your hours, the faster your payment process can start.

3. Make Sure Your Details Are Correct

Double-check your submitted hours, your job role, location and personal details. Mistakes in your paperwork are one of the biggest causes of delayed payment.

4. Know the Payroll Cut-Off Dates

Each Trust has a deadline for including hours in the current month’s payroll. Missing the deadline usually means you will not be paid until the following month.

Flexzo Ai clearly shows you each Trust’s cut-off dates so you can plan and avoid any problems.

5. Choose Digital Platforms Over Paper-Based Systems

When everything is done online, from shift booking to timesheet submission to manager authorisation, the whole process moves faster.

Flexzo Ai’s fully digital system cuts days or even weeks off traditional timescales.

How Flexzo Ai Helps You Get Paid Quicker

Flexzo Ai was designed by healthcare staffing experts who understand how important prompt payment is for flexible workers.

Direct Trust Payments

You are paid directly by NHS Trusts without agencies or umbrella companies adding extra steps.

Real-Time Digital Timesheets

No more chasing signatures or posting paper forms. You submit your worked hours digitally through the platform as soon as your shift ends.

Instant Shift Authorisation

Flexzo Ai allows managers to approve your shifts online, speeding up the sign-off process.

Clear Payroll Dates

The platform provides clear guidance on payroll schedules for each Trust, so you know exactly when to submit your shifts and when to expect payment.

Support for Payment Queries

If something does go wrong, the Flexzo Ai team is ready to step in quickly to help resolve issues directly with the Trust.

By simplifying the process, Flexzo Ai makes sure you are rewarded for your hard work without unnecessary stress or delays.

What Is a Typical Payment Timeline?

  • Complete a shift
  • Submit your hours immediately or within a day
  • Manager authorises your hours digitally
  • Hours are included in the current payroll cycle
  • Payment is made, usually within 2 to 4 weeks depending on Trust processing dates

Many healthcare professionals using Flexzo Ai find that they are paid faster than when working through traditional agencies.

Common Payment Questions

Yes. When working through direct systems like Flexzo Ai, you are still entitled to NHS enhancements for nights, weekends and bank holidays. These are included in your pay.

Some Trusts roll holiday pay into the hourly rate, others accrue it separately. Flexzo Ai provides clear explanations for each Trust so you know exactly what you are earning.

With Flexzo Ai, the system automatically prompts managers to approve your shifts, removing the need for you to chase authorisation manually.

Yes. Platforms like Flexzo Ai allow you to see when your shift has been approved and when it has been submitted for payroll processing.

If something goes wrong, Flexzo Ai’s support team will work directly with the Trust on your behalf to resolve the issue as quickly as possible.

Key Tips for Always Getting Paid on Time

  • Submit Quickly: Submit your timesheets or confirmations the same day if possible.
  • Stay Shift-Ready: Keep your compliance documents up to date to avoid delays in authorising your shifts.
  • Check Payroll Dates: Mark payroll cut-offs on your calendar and plan to submit shifts well before the deadline.
  • Communicate Promptly: If something looks wrong or you have not been paid when expected, contact support early rather than waiting.
  • Choose Direct Booking Systems: Avoid traditional agencies and umbrella companies if you want faster, more reliable payments.

Final Thoughts

Getting paid quickly for your NHS shifts is not a luxury, it is a basic right for hardworking healthcare professionals.

By choosing smarter ways to book shifts, submitting your hours promptly and using digital-first systems like Flexzo Ai, you can enjoy faster payments, greater financial stability and fewer headaches.

You work hard enough already, you should not have to work harder just to get paid.

Get in Touch

If delayed payments or confusing shift admin have been a source of frustration for you, it might be time to try a simpler, faster system. Flexzo Ai connects you directly with NHS Trusts, cutting out unnecessary delays from agencies and umbrella companies.

Whether you’re currently working bank shifts or considering the move, our team can help you get started with a platform designed to support fast, reliable payments. Get in touch with Flexzo Ai or start your registration today.

Flexzo AI: A Collaborative Staff Bank

At Flexzo Ai, we've built a collaborative staff bank specifically to eliminate unnecessary delays in payment. Our platform connects NHS Trusts directly with healthcare professionals, streamlining every part of the shift process — from booking and compliance to digital timesheet submission and direct Trust payment.

Our founder, Jack Henderson, started his career in medical recruitment before launching one of the UK’s largest clinical insourcing firms. This experience showed him the frustration healthcare workers face with late or unclear payments, and the inefficiencies NHS Trusts endure trying to manage workforce gaps.

Flexzo Ai uses smart matching to connect the right people to the right shifts, while reducing the admin that often causes delays. We help Trusts plan better and professionals get paid faster — without middlemen, manual timesheets, or paperwork holding things up.

Learn more about our mission and team on our About page.

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